Agreements & MOUs

The AER has entered into Memoranda of Understanding (MOU) and agreements with other agencies to promote effective communication, cooperation and coordination in performance of roles in Australia’s energy industry.

MOUs or similar agreements are in place with energy market bodies, including the Australian Energy Market Commission (AEMC) and Australian Energy Market Operator (AEMO), other regulators, and energy ombudsman schemes. These agreements set out processes for the effective sharing of information.

The AER and ACCC may also share information in accordance with the ACCC-AER information policy: the collection, use and disclosure of information.

MOU with AER & Agency Memorandum of Understanding documentation Effective date
ACCC and Commonwealth Department of Human Services Memorandum of understanding between the AER, ACCC and Department of Human Services [ pdf (1.43 MB) ] November 2013
Clean Energy Regulator Memorandum of Understanding between the AER, ACCC and Clean Energy Regulator [ pdf (3.92 MB) ] August 2012
AEMO Memorandum of Understanding between AER and AEMO [ PDF (510.84 KB) ] June 2011
ACCC and AEMC Memorandum of Understanding between AER, ACCC and AEMC [ pdf (780.19 KB) | DOCX (294.23 KB) ] June 2014
Independent Competition and Regulatory Commission (ICRC) Memorandum of Understanding between AER and ICRC [ pdf (193.88 KB) ] August 2009
ACCC and ACT Civil and Administrative Tribunal- Energy and Water Memorandum of Understanding between the AER, ACCC and ACT Civil and Administrative Tribunal- Energy and Water [ pdf (527.96 KB) | DOCX (116.56 KB) ] July 2015
ACCC and Energy & Water ombudsman New South Wales Memorandum of Understanding between the AER, ACCC and Energy & Water Ombudsman (NSW) [ pdf (1.76 MB) ] December 2011
ACCC and Energy & Water Ombudsman Victoria Memorandum of Understanding between the AER, ACCC and Energy & Water Ombudsman (Vic) [ pdf (165.23 KB) | DOCX (101.17 KB) ] July 2015
ACCC and Energy & Water Ombudsman South Australia Memorandum of Understanding between the AER, ACCC and Energy & Water Ombudsman South Australia [ pdf (159.42 KB) | DOCX (140.97 KB) ] July 2015
ACCC and Energy & Water Ombudsman Queensland Memorandum of Understanding between the AER, ACCC and Energy & Water Ombudsman Queensland [ pdf (167.07 KB) | DOCX (113.02 KB) ] July 2015
ACCC and Energy Ombudsman Tasmania Memorandum of Understanding between the AER and the Energy Ombudsman Tasmania [ pdf (166.66 KB) | DOCX (235.42 KB) ] July 2015
ACCC and Energy Ombudsman Western Australia Memorandum of Understanding between the AER, ACCC and the Energy Ombudsman Western Australia [ pdf (573.64 KB) | DOCX (111.77 KB) ]  July 2015
Energy Safe Victoria Memorandum of Understanding between the Australian Energy Regulator and Energy Safe Victoria [ pdf (2.92 MB) ] February 2014