This site is provided by AER as part of the National Electricity Market dispute resolution service.
The Dispute Resolution Adviser has been appointed to perform the functions set out in Chapter 8 of the National Electricity Rules (the rules). On 1 July 2005, the AER assumed NECA’s responsibility for appointing the Dispute Resolution Adviser.
This web site contains documents and information that will help you navigate a dispute under the National Electricity Rules. The process is divided into two stages: Stage 1 Dispute Management System (DMS) and Stage 2 adviser or DRP process. To go further you will require a password controlled by DMS contacts in each participant organisation. By centralising the access with the DMS contacts I hope to encourage organisations to use the DMS contact as a resource in managing disputes.
I assume that you will be using this site if you have a dispute and will want to look at an overview of the options and then all the materials relevant to the stage in which you find yourself. The materials are divided under:
Stage 1: Designing and using a DMS
Stage 2: DRP and adviser process
Reports Sent to DMS contacts.
Within each section we have links to forms, user notes and where relevant contact details and evaluations. All the documents have been developed in consultation with the DMS contacts and with the input of legal advisers.
Feedback on this site is appreciated to ensure that I can continuously improve the process and the documents.