Inaugural Australian Energy Retail Congress (IBC Conferences), 5-6 September 2005, Four Points by Sheraton Darling Harbour, Sydney.
Summary
Industry needs to be proactively working with Governments in developing national customer protection mechanisms and in attempts to reduce transaction costs and to promote effective competition in those areas of the market where it is deficient. Given that jurisdictions are at different stages in market development and given that most of the existing retailers have an incumbency in their home market the challenge is for the sector as well as Governments.
