Local area retailers (electricity)

Your local area retailer is the authorised retailer who must provide you with an energy contract if you need to establish a new connection to the electricity network (for example, if you build a new home).

Who your local area retailer is depends on your location and which distribution network supplies you. The states and territories listed below are those that have adopted the National Energy Retail Law.

Australian Capital Territory

ActewAGL is the local area retailer for electricity customers in the ACT.

New South Wales

There are three local area retailers for electricity customers in New South Wales. Who your local area retailer is depends on which distribution network supplies electricity to your property. If you are unsure which of the listed distribution companies supplies your property, you can find the information on your bill or, if you are supplied by an embedded network, ask your onseller/embedded network operator which distribution network supplies the embedded network.

Origin Energy is the local area retailer for customers within the Essential Energy distribution network (country and regional NSW)

Origin Energy is the local area retailer for customers within the Endeavour Energy distribution network (southern and western metropolitan Sydney and surrounds including the Blue Mountains and the Illawarra)

EnergyAustralia is the local area retailer for customers within the Ausgrid distribution network (inner, northern & eastern metropolitan Sydney and surrounds)

ActewAGL is the local area retailer for customers within the ActewAGL distribution network (near the ACT border)

Queensland

There are three local area retailers for electricity customers in Queensland. Who your local area retailer is depends on which distribution network supplies electricity to your property. If you are unsure which of the listed distribution companies supplies your property, you can find the information on your bill or, if you are supplied by an embedded network, ask your onseller/embedded network operator which distribution network supplies the embedded network.

Origin Energy is the local area retailer for customers within the Energex distribution network (South East Queensland)

Origin Energy is the local area retailer for customers supplied by Essential Energy within the Ergon Energy distribution network (parts of Southern Queensland)

Ergon Energy Retail is the local area retailer for customers within the Ergon Energy distribution network (Regional Queensland)

South Australia

AGL is the local area retailer for electricity customers in South Australia.

Tasmania

Aurora is the local area retailer for electricity customers in Tasmania.