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Retail data shows continued support needed for energy consumers
News releases
The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.
AER welcomes commitment to progress reforms for consumers experiencing vulnerability
News releases
The AER has welcomed the Energy and Climate Change Ministerial Council’s decision to progress work on a proposed package of game changer reforms that will deliver significant improvements in outcomes for energy consumers experiencing vulnerability.
AER Statement – Institute for Energy Economics and Financial Analysis report on electricity network profits
News releases
The AER has published this statement in response to IEEFA's report on electricity network profits.
AGL penalised $6 million for not providing back up electricity services
News releases
AGL Energy Ltd subsidiaries, Macquarie Pty Ltd and AGL Loy Yang Marketing Pty Ltd, pay penalties totalling $6 million for NER breaches.
AER alleges breach of Retail Law by CAM Engineering
News releases
On 19 October 2023, the AER instituted proceedings in the Federal Court against CAM Engineering for an alleged breach of section 112(2) of the Retail Law.
AER alleges breaches of National Gas Rules by Santos Direct
News releases
The AER institutes proceedings in the Federal Court against Santos Direct Pty Ltd for alleged breaches of rule 666(1) of the National Gas Rules.
Wholesale energy prices and demand fall in July to September period
News releases
The Australian Energy Regulator’s (AER) latest Wholesale Markets Quarterly Report reveals the mild weather over winter led to lower demand for energy and a fall in wholesale electricity and gas prices during the July to September quarter of 2023.
CS Energy fined for allegedly operating a generating system without regulatory approval
News releases
CS Energy Limited has paid a $67,800 infringement notice issued by the AER for allegedly operating a generating system without the required regulatory approval.
AER supports equality for women in the clean energy sector
News releases
The Australian Energy Regulator (AER) has today become a signatory to the Equal by 30 campaign, strengthening its commitment to gender equality in the energy sector.
AER approves first sandbox trial waiver to help reduce network costs for NSW consumers
News releases
The Australian Energy Regulator (AER) has granted its first trial waiver through the Energy Innovation Toolkit to upgrade around 5,600 smart meters in parts of Greater Western Sydney, the Blue Mountains, the Southern Highlands and the Illawarra region of NSW. It has also launched the Energy Innovation Toolkit's inaugural Year in Review report.
Better outcomes for Australia’s energy markets in 2023, but challenges remain
News releases
The AER’s annual summary of ‘the year that has been’ across electricity and gas supply chains, including wholesale markets, transportation and retail.
Energy bills simplified for consumers
News releases
Energy bills will be easier for consumers to understand as energy retailers comply with the new billing obligations in the AER's Better Bills Guideline.