Origin: infringement notices issued for alleged wrongful disconnections

Sector: 
Segment: 
Category: 
Infringement notice
Release date: 
12 November 2020
Related provisions: 

Rule 107(2) of the National Energy Retail Rules

Overview

Origin Energy Electricity Limited (Origin) paid penalties totalling $120,000 following the issuing of six infringement notices by the AER. The infringement notices were issued because the AER had reason to believe that Origin breached rule 107(2) of the National Energy Retail Rules (Retail Rules) by disconnecting customers in circumstances not provided for in the Retail Rules.