The Retail Law includes roles for the AER in monitoring, investigating, enforcing and reporting on compliance by regulated entities with obligations under the Retail Law and Rules. The AER produces regular reports on its compliance monitoring activities.
|Obligation to make offer to small customer||Compliance check||29 Jan 2020|
|EnergyAustralia: life support obligations||Instituted civil proceedings||9 Apr 2020|
|EnergyAustralia: enforceable undertaking regarding life support obligations||Enforceable undertaking||9 Apr 2020|
|Alinta Energy breaches life support obligations||Enforceable undertaking, Infringement notice||26 Nov 2020|
|AER v EnergyAustralia Pty Ltd  FCA 1647||Court decision||6 Nov 2020|
|AER v AGL Sales Pty Limited & Ors  FCA 1623||Court decision||13 Nov 2020|
|AER Statement of Expectations of energy businesses: Protecting customers and the energy market during COVID-19||Statement of expectations, COVID-19 response||27 Mar 2020|