The Retail Law includes roles for the AER in monitoring, investigating, enforcing and reporting on compliance by regulated entities with obligations under the Retail Law and Rules. The AER produces regular reports on its compliance monitoring activities.
|Administrative undertakings provided by Energex and TasNetworks and infringement notices issued for alleged breaches of life support obligations||Infringement notice||3 Oct 2017|
|Ausgrid: distributor obligations, life support equipment||Enforceable undertaking, Infringement notice||7 Jun 2017|
|Infringement notice issued to ActewAGL Distribution for a reported breach of the life support rules||Infringement notice||8 Sep 2017|
|Infringement notice issued to Ausgrid for a reported breach of the life support rules||Infringement notice||8 Sep 2017|
|Infringement notices issued to AGL for failing to inform customers of contract end||Infringement notice||14 Dec 2017|
|Infringement notices issued to Origin Energy for alleged failure to offer hardship assistance and wrongful disconnection||Infringement notice||17 Nov 2017|
|Infringement notices issued to Simply Energy for failure to obtain explicit informed consent - 2017||Infringement notice||24 Jan 2017|