The Retail Law includes roles for the AER in monitoring, investigating, enforcing and reporting on compliance by regulated entities with obligations under the Retail Law and Rules. The AER produces regular reports on its compliance monitoring activities.
|Infringement notices issued to Endeavour Energy and Ergon Energy for alleged breaches of life support obligations||Infringement notice||19 Dec 2016|
|Infringement notices issued to Red Energy for failing to inform customers of their options and obtain explicit informed consent||Infringement notice||22 Mar 2016|
|Infringement notices issued to SA Power Networks, Energex and ActewAGL for alleged breaches of life support obligations||Infringement notice||11 Feb 2016|
|Infringement notices issued to SA Power Networks, Energex and Ausgrid for reported breaches of the life support rules||Infringement notice||19 Jul 2016|
|Property company Stockland pays five infringement notices for selling electricity without an exemption||Infringement notice||13 Sep 2016|