AER Compliance update - timeframes for the installation and repair of meters for small customers - February 2019

Sector: 
Category: 
Compliance check
Release date: 
24 January 2019

Overview

The purpose of this compliance update is to set out the responsibilities of retailers, distributors and metering coordinators under new rules that commence on 1 February 2019. Businesses must ensure that they have systems and processes in place to manage these obligations to provide timely rectification of metering installation malfunctions and installation of new meters for customers.