Infringement Notice issued to TasNetworks regarding life support obligations

Infringement notice
Release date: 
2 December 2015
Related provisions: 

Rule 125(2)(d) of the National Energy Retail Rules.


TasNetworks has paid a penalty of $20 000 following the issue of an infringement notice by the AER in relation to an incident where a customer known to require life support equipment unexpectedly lost electricity supply.

TasNetworks has also committed to implement measures to improve its compliance with the life support rules.