The AER has various roles under the National Energy Retail Law and National Energy Retail Rules including developing a range of guidelines. Current, open and historical guidelines and reviews are listed below.
|Values of customer reliability||Electricity||Transmission, Distribution, Retail, Consumer matters||Review||Current||31 Dec 2019|
|Stakeholder engagement framework review 2016-17||Electricity, Gas||Transmission, Distribution, Retail, Wholesale, Consumer matters, Corporate||Review||Current||30 Sep 2017|
|Electricity bill benchmarks for residential customers 2014||Electricity||Retail, Consumer matters||Guideline||Historical||17 Dec 2014|