Compliance procedures and guidelines - October 2017

  • Accepting submissions
Compliance procedures & guidelines
Date initiated: 
11 October 2017


The Australian Energy Regulator (AER) is responsible for energy market regulation. Among its functions, the AER monitors, investigates and enforces compliance with obligations under the National Energy Retail Law (Retail Law) and National Energy Retail Rules (Retail Rules). This includes developing Compliance Procedures and Guidelines (the Guidelines) that apply to energy businesses in jurisdictions that have adopted the Retail Law. It sets out the manner and form businesses must submit compliance information and data to the AER. The Guidelines also includes guidance on the carrying out of compliance audits under the Retail Law.

On 11 October 2017, the AER released revised guidelines which incorporate an amended compliance reporting template to better reflect the AER's compliance approach and priorities.

Invitation for submissions

On 11 October 2017, the AER published for consultation proposed amendments to the Guidelines. Accompanying the draft Guidelines is the Notice of Draft Instrument, inviting submissions from interested stakeholders.

The Guidelines were last revised in June 2017. Since then, there was a need to re-open the Guidelines to consider amendments to the compliance reporting template to reflect the AER's approach to utilizing its powers under the Retail Law.

Interested parties are invited to make written submissions on the draft Guideline by 10 November 2017.