Compliance Procedures and Guidelines review 2018

  • Accepting submissions
Compliance procedures & guidelines
Date initiated: 
18 June 2018


On the18 June 2018 the Australian Energy Regulator (AER) released for consultation draft amendments to the current Compliance Procedures and Guidelines (the Guidelines). Accompanying the draft Guideline is the Notice of Draft Instrument; both documents seek to explain the AER's views on the changes proposed to the Guidelines.


The AER is responsible for energy market regulation. Among its functions, the AER monitors, investigates and enforces compliance with obligations under the National Energy Retail Law (Retail Law) and National Energy Retail Rules (Retail Rules). This includes developing Guidelines for energy businesses in jurisdictions that have adopted the Retail Law and sets out the manner and form businesses must submit compliance information and data to the AER. The Guidelines also includes guidance on the carrying out of compliance audits under the Retail Law.

The current Guidelines were last issued in December 2017. Since then, the Australian Energy Market Commission has made a number of changes to the Retail Rules. Given these developments, there is a need to re-open the Guidelines to consider if any of these rules should be incorporated into the reporting framework. In reviewing the Guidelines, the AER has also considered changes to:

  • Refine the reporting framework to ensure it remains consistent with the AER’s compliance objectives. This includes balancing the need to monitor compliance and the impact on businesses to respond to and report on breaches of the Retail Law and Retail Rules.
  • Improve the quality of reports submitted so that the information provided is reliable and allows informed comparison of compliance levels over time and between businesses.

Invitation for submissions

Interested parties are invited to make written submissions on the draft Guidelines by close of business, 17 July 2018. Late submissions may not be taken into account.