Investigation report - Lumo Energy’s failure to meet information system security requirements

Sector: 
Segment: 
Category: 
Infringement notice
Release date: 
28 May 2014
Related provisions: 

Clause 3.19(c) of the Electricity Rules.

Outcome: 

One infringement notice issued with infringement penalty of $20 000.

Overview

The AER has published an investigation report regarding Lumo Energy’s failure to meet information system security requirements in accordance with the National Electricity Rules. The Electricity Rules requires registered participants to comply with AEMO’s Market Management System Access Procedures when accessing AEMO’s Electricity Market Management System. The relevant rule, 3.19(c), is a civil penalty provision, meaning the AER may serve an infringement notice.

The AER issued an infringement notice to Lumo Energy in response to the conduct, which Lumo Energy paid on 21 May 2014.