Latest news

AER Chair reappointed and new Deputy Chair appointed

The AER welcomes the Australian Government’s reappointment of Ms Clare Savage as AER Chair and appointment of Mr Justin Oliver as Deputy Chair.

Final decision on electricity prices to protect consumers

News releases
We have released our final determination for the 2024–25 Default Market Offer (DMO 6).

AER approves 2024–25 network tariffs for electricity customers

We have completed our assessment of five 2024–25 annual pricing proposals for electricity distributors.

How can we help?

Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.  

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Subscribe to our latest news and communications.

Click to subscribe