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Consultation open on the AER review of exemptions framework for embedded networks

Communications
Electricity
The AER has published an issues paper for its review of the AER exemptions framework for embedded networks seeking stakeholder input.
Issue date
Distribution
Embedded Networks
Retail
Transmission

Retail data shows continued support needed for energy consumers

News releases
Electricity
Gas
The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.
Issue date
Consumer matters
Retail

Final pipeline access dispute guide now available

Communications
Gas
We've published our final Pipeline Access Dispute Guide following reforms to the gas pipeline regulatory framework made earlier this year.
Issue date
Distribution
Transmission

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Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

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Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.
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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.
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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.
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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations. 

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.

 

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Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

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South Australia: December 2026 - February 2027

Retail Reliability Obligation
Electricity
Open
In its September 2023 update to the 2023 ESOO AEMO has forecast a 205 MW reliability gap in South Australia in 2026–27.
Effective date
Commencement date
Retail
Wholesale
SA

Default market offer prices 2024–25

Reviews
Electricity
Open
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Effective date
Retail
NSW
QLD
SA

Retail performance reporting procedures and guidelines (2023 update)

Guidelines
Electricity
Gas
Open
The AER is reviewing its Retail performance reporting procedures and guidelines.
Effective date
Date initiated
Retail
ACT
NSW
QLD
SA
TAS

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