Latest news

Consultation open on the AER review of exemptions framework for embedded networks

The AER has published an issues paper for its review of the AER exemptions framework for embedded networks seeking stakeholder input.

Retail data shows continued support needed for energy consumers

News releases
The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.

Final pipeline access dispute guide now available

We've published our final Pipeline Access Dispute Guide following reforms to the gas pipeline regulatory framework made earlier this year.

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Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

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Our Consumers section is for everyone to get the best out of participating in the energy market.  

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations. 

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.


Go to strategic initiatives


Engage with us

Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

South Australia: December 2026 - February 2027

Retail Reliability Obligation
In its September 2023 update to the 2023 ESOO AEMO has forecast a 205 MW reliability gap in South Australia in 2026–27.

Default market offer prices 2024–25

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

Retail performance reporting procedures and guidelines (2023 update)

The AER is reviewing its Retail performance reporting procedures and guidelines.

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