Ensuring energy consumers are better off, now and in the future

Learn more about our role

Compare your energy plan

Find the energy deal that is right for you

Current open projects

Have input into our latest projects

Energy Innovation Toolkit

Test and trial new energy ideas

Latest news

View all

AER finds downstream gas spot markets are supporting competition and efficiency

The final of three focus reports looking into facilitated gas markets to assess how they support efficiency and competition in the east coast gas market.

Communications

Help us improve the AER website

We need your feedback on the AER website to help us make it easier to use. Take a quick survey and share your thoughts.

Communications

Mixed wholesale energy prices over summer reflect changing market

The AER’s latest Wholesale markets quarterly report for January to March 2025 has found prices in the NEM fell in northern regions but rose in southern regions.

News releases

Looking for something specific?
Find it here.

How can we help?

Three people in high vis and hard hats are working in the field of a wind farm. They are using a car bonnet as a desk and looking down at a laptop.

Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

A photo of a woman looking over her shoulder as she giver her young son a piggy back in the garden.

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

A row of cabins in a caravan holiday park with the sun setting in the background

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

A person’s hand is holding a telephone headset, about to make a phone call.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

A group of people taking part in a focus group discussion.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

Engage with us

View all

AusNet Services - Determination 2026–31

AusNet Services is an electricity distribution network service provider. Its next five year regulatory control period will be 1 July 2026 to 30 June 2031.

Determinations

Open

Effective date

31 October 2023

Commencement date

31 October 2023

Accepting submissions

Distribution

VIC

CitiPower - Determination 2026–31

CitiPower is an electricity distribution network service provider. Its next five year regulatory control period will be 1 July 2026 to 30 June 2031.

Determinations

Open

Effective date

31 October 2023

Commencement date

31 October 2023

Accepting submissions

Distribution

VIC

Jemena - Determination 2026–31

Jemena is an electricity distribution network service provider. Its next five year regulatory control period will be 1 July 2026 to 30 June 2031.

Determinations

Open

Effective date

31 October 2023

Commencement date

31 October 2023

Accepting submissions

Distribution

VIC

Engage with us

Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

Go to Consultations

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations.

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.

Go to Strategic Initiatives