Latest news

AER consults on 2025–26 default market offer determination

Have your say by 8 November 2024 on our DMO 7 issues paper to improve the DMO 7 price setting methodology.
Type
Communications
Sector
Electricity

AER makes draft decision on South West Queensland Pipeline form of regulation review

Have your say by 8 November 2024 on our draft decision on the form of regulation that applies to the South West Queensland Pipeline.
Type
Communications
Sector
Gas

AER consults on draft System Security Network Support Payment Guideline

We invite submissions on the draft System Security Network Support Payment Guideline by Wednesday 30 October 2024.
Type
Communications
Sector
Electricity

How can we help?

Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.  

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Engage with us

Default market offer prices 2025–26

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Sector
Electricity
Status
Open

System Security Network Support Payment Guideline

The Guideline assists TNSPs to better understand how they can apply for AER review of significant draft SSNS contracts.
Type
Guidelines
Sector
Electricity
Status
Open

Ergon Energy - Determination 2025–30

Ergon Energy electricity revenue determination for the 2025–30 period
Type
Determinations
Sector
Electricity
Status
Open

Subscribe to our latest news and communications.

Click to subscribe