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CAM Engineering & Construction Pty Ltd: Breach of the National Energy Retail Law

On 4 July 2025, the Federal Court ordered that CAM Engineering pay a penalty of $250,000 for breaching the National Energy Retail Law.
Type
Compliance reports
Sector
Electricity

Reapplication of Charleville RIT-D by Ergon Energy

The AER confirms that Ergon Energy is required to reapply the regulatory investment test for distribution in relation to its Charleville project.
Type
Compliance reports
Sector
Electricity

Assessment of the Customer Service Incentive Scheme (CSIS) 2023-24

The AER is responsible for assessing the annual Customer Service Incentive Scheme (CSIS) performance of the electricity Distribution Network Service Providers.
Type
Compliance reports
Sector
Electricity

Powershop Australia Pty Ltd: Alleged breaches of the National Energy Retail Rules

Powershop has paid eight infringement notices totalling $542,400 issued by the AER for alleged breaches of its life support obligations under the Retail Rules.
Type
Compliance reports
Sector
Electricity

Section 37 decision for retailers re-using plan names

The AER made a decision under section 37 of the Better Bills Guideline for all retailers who re-use plan names.
Type
Compliance reports
Sector
Electricity
Gas

AER informs retailers about enforcement outcomes and compliance expectations regarding hardship obligations

Letter to retailers to inform them of enforcement outcomes and remind them of their obligations concerning identification and treatment of hardship customers.
Type
Compliance reports
Sector
Electricity
Gas