Learn more about the resources available to you as an energy consumer. Access useful contacts, view and download helpful fact sheets, or view translated information. 

Consumer fact sheets

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The Australian Energy Regulator produces a range of energy related fact sheets for consumers that you can download, view and print.

Useful contacts

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There are some useful contacts available to energy consumers needing additional information or wanting to make a complaint.

Translated information

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The AER has developed content for consumers that speak a language other than English to help them understand their rights and manage bills and energy usage.