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Corporate

View our more recent corporate reports including our Strategic Plan, Annual Reports and our latest organisation structure.

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View our list of submissions we have made to other energy market bodies and organisations that contribute to the development of Australia's energy system.

Compliance reports

View our latest compliance and enforcement activities that contribute to building trust and consumer confidence in Australia’s energy system.

Performance reports

View our latest energy market performance reports informing policy makers, participants and the community about efficiency and effectiveness of the markets.

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CAM Engineering & Construction Pty Ltd: Breach of the National Energy Retail Law

On 4 July 2025, the Federal Court ordered that CAM Engineering pay a penalty of $250,000 for breaching the National Energy Retail Law.
Type
Compliance reports
Sector
Electricity

Reapplication of Charleville RIT-D by Ergon Energy

The AER confirms that Ergon Energy is required to reapply the regulatory investment test for distribution in relation to its Charleville project.
Type
Compliance reports
Sector
Electricity

Retail energy market performance update for Quarter 3 2024–25

The AER published retail energy market performance data for Q3 2024–25
Type
Performance reports
Sector
Electricity
Gas

AEMC rule change – Improving the NEM access standards – Package 2

On 9 June 2025, the AER made a submission on the AEMC Improving the NEM access standards – Package 2 consultation paper.
Type
Submissions
Sector
Electricity

Assessment of the Customer Service Incentive Scheme (CSIS) 2023-24

The AER is responsible for assessing the annual Customer Service Incentive Scheme (CSIS) performance of the electricity Distribution Network Service Providers.
Type
Compliance reports
Sector
Electricity

AER Methods of Payment research

The AER commissioned a survey to understand how Australian households pay their energy bills, particularly households experiencing financial stress.
Type
Corporate reports

Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW

On 30 May 2005, the AER made a submission to the Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW.
Type
Submissions
Sector
Electricity

Victorian electricity distributors' fire start reports for the July 2023–June 2024 reporting period

The Victorian Government F-factor scheme provides incentives to Victorian electricity distribution businesses to minimise fire starts within their networks.
Type
Performance reports
Sector
Electricity

Powershop Australia Pty Ltd: Alleged breaches of the National Energy Retail Rules

Powershop has paid eight infringement notices totalling $542,400 issued by the AER for alleged breaches of its life support obligations under the Retail Rules.
Type
Compliance reports
Sector
Electricity

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