Learn more about the priorities and activities in our consumer energy resources work program which point towards consumers being able to own energy resources and use those resources to consume, store and trade energy as they choose.
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Corporate
View our more recent corporate reports including our Strategic Plan, Annual Reports and our latest organisation structure.
Submissions
View our list of submissions we have made to other energy market bodies and organisations that contribute to the development of Australia's energy system.
Compliance reports
View our latest compliance and enforcement activities that contribute to building trust and consumer confidence in Australia’s energy system.
Performance reports
View our latest energy market performance reports informing policy makers, participants and the community about efficiency and effectiveness of the markets.
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Annual compliance and enforcement report 2024–25
The AER's annual compliance and enforcement report for 2024–25 details some of the significant compliance and enforcement actions undertaken during the period.
Type
Compliance reports
AER writes to industry with compliance expectations for life support obligations
AER letter to retailers and distributors to inform them of an enforcement outcome and remind them of their obligations concerning life support customers.
Type
Compliance reports
CAM Engineering & Construction Pty Ltd: Breach of the National Energy Retail Law
On 4 July 2025, the Federal Court ordered that CAM Engineering pay a penalty of $250,000 for breaching the National Energy Retail Law.
Type
Compliance reports
Reapplication of Charleville RIT-D by Ergon Energy
The AER confirms that Ergon Energy is required to reapply the regulatory investment test for distribution in relation to its Charleville project.
Type
Compliance reports
Retail energy market performance update for Quarter 3 2024–25
The AER published retail energy market performance data for Q3 2024–25
Type
Performance reports
ESCV - Energy Consumer Reforms Regulatory Impact Statement
AER made a submission to ESCV Energy Consumer Reforms Regulatory Impact Statement.
Type
Submissions
AEMC rule change – Improving the NEM access standards – Package 2
On 9 June 2025, the AER made a submission on the AEMC Improving the NEM access standards – Package 2 consultation paper.
Type
Submissions
Assessment of the Customer Service Incentive Scheme (CSIS) 2023-24
The AER is responsible for assessing the annual Customer Service Incentive Scheme (CSIS) performance of the electricity Distribution Network Service Providers.
Type
Compliance reports
AER Methods of Payment research
The AER commissioned a survey to understand how Australian households pay their energy bills, particularly households experiencing financial stress.
Type
Corporate reports