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Corporate

View our more recent corporate reports including our Strategic Plan, Annual Reports and our latest organisation structure.

Submissions

View our list of submissions we have made to other energy market bodies and organisations that contribute to the development of Australia's energy system.

Compliance reports

View our latest compliance and enforcement activities that contribute to building trust and consumer confidence in Australia’s energy system.

Performance reports

View our latest energy market performance reports informing policy makers, participants and the community about efficiency and effectiveness of the markets.

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AER Methods of Payment research

The AER commissioned a survey to understand how Australian households pay their energy bills, particularly households experiencing financial stress.
Type
Corporate reports

Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW

On 30 May 2005, the AER made a submission to the Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW.
Type
Submissions
Sector
Electricity

Victorian electricity distributors' fire start reports for the July 2023–June 2024 reporting period

The Victorian Government F-factor scheme provides incentives to Victorian electricity distribution businesses to minimise fire starts within their networks.
Type
Performance reports
Sector
Electricity

Powershop Australia Pty Ltd: Alleged breaches of the National Energy Retail Rules

Powershop has paid eight infringement notices totalling $542,400 issued by the AER for alleged breaches of its life support obligations under the Retail Rules.
Type
Compliance reports
Sector
Electricity

Section 37 decision for retailers re-using plan names

The AER made a decision under section 37 of the Better Bills Guideline for all retailers who re-use plan names.
Type
Compliance reports
Sector
Electricity
Gas

AER informs retailers about enforcement outcomes and compliance expectations regarding hardship obligations

Letter to retailers to inform them of enforcement outcomes and remind them of their obligations concerning identification and treatment of hardship customers.
Type
Compliance reports
Sector
Electricity
Gas

APA Victorian Transmission System pipeline information - RIN responses

APA Victorian Transmission System pipeline information - RIN responses
Type
Performance reports
Sector
Gas

Guidance to retailers: Notice to small customers on smart meter installation

The AER provides guidance to retailers on the update to Retail Rules requiring notice to small customers on new smart meter installation
Type
Compliance reports
Sector
Electricity

AER Stakeholder Survey 2024

Our annual stakeholder survey provides a benchmark to measure how we are tracking against our key objectives in our Strategic Plan.
Type
Corporate reports

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