Results
3102 result(s), displaying 1 to 12
AER writes to industry with compliance expectations for life support obligations
AER letter to retailers and distributors to inform them of an enforcement outcome and remind them of their obligations concerning life support customers.
Type
Compliance reports
CAM Engineering & Construction Pty Ltd: Breach of the National Energy Retail Law
On 4 July 2025, the Federal Court ordered that CAM Engineering pay a penalty of $250,000 for breaching the National Energy Retail Law.
Type
Compliance reports
Reapplication of Charleville RIT-D by Ergon Energy
The AER confirms that Ergon Energy is required to reapply the regulatory investment test for distribution in relation to its Charleville project.
Type
Compliance reports
Retail energy market performance update for Quarter 3 2024–25
The AER published retail energy market performance data for Q3 2024–25
Type
Performance reports
ESCV - Energy Consumer Reforms Regulatory Impact Statement
AER made a submission to ESCV Energy Consumer Reforms Regulatory Impact Statement.
Type
Submissions
AEMC rule change – Improving the NEM access standards – Package 2
On 9 June 2025, the AER made a submission on the AEMC Improving the NEM access standards – Package 2 consultation paper.
Type
Submissions
Assessment of the Customer Service Incentive Scheme (CSIS) 2023-24
The AER is responsible for assessing the annual Customer Service Incentive Scheme (CSIS) performance of the electricity Distribution Network Service Providers.
Type
Compliance reports
AER Methods of Payment research
The AER commissioned a survey to understand how Australian households pay their energy bills, particularly households experiencing financial stress.
Type
Corporate reports
Commonwealth DCCEEW - Better Energy Customer Experiences consultation paper
AER made a submission to the Commonwealth DCCEEW Better Energy Customer Experiences consultation paper.
Type
Submissions
Victorian electricity distributors' fire start reports for the July 2023–June 2024 reporting period
The Victorian Government F-factor scheme provides incentives to Victorian electricity distribution businesses to minimise fire starts within their networks.
Type
Performance reports
Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW
On 30 May 2005, the AER made a submission to the Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW.
Type
Submissions
Powershop Australia Pty Ltd: Alleged breaches of the National Energy Retail Rules
Powershop has paid eight infringement notices totalling $542,400 issued by the AER for alleged breaches of its life support obligations under the Retail Rules.
Type
Compliance reports