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Retail data shows continued support needed for energy consumers

News releases
Electricity
Gas
The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.

AER welcomes commitment to progress reforms for consumers experiencing vulnerability

News releases
Electricity
Gas
The AER has welcomed the Energy and Climate Change Ministerial Council’s decision to progress work on a proposed package of game changer reforms that will deliver significant improvements in outcomes for energy consumers experiencing vulnerability.

AER Statement – Institute for Energy Economics and Financial Analysis report on electricity network profits

News releases
Electricity
The AER has published this statement in response to IEEFA's report on electricity network profits.

AGL penalised $6 million for not providing back up electricity services

News releases
Electricity
AGL Energy Ltd subsidiaries, Macquarie Pty Ltd and AGL Loy Yang Marketing Pty Ltd, pay penalties totalling $6 million for NER breaches.

AER alleges breach of Retail Law by CAM Engineering

News releases
Electricity
On 19 October 2023, the AER instituted proceedings in the Federal Court against CAM Engineering for an alleged breach of section 112(2) of the Retail Law.

AER alleges breaches of National Gas Rules by Santos Direct

News releases
Gas
The AER institutes proceedings in the Federal Court against Santos Direct Pty Ltd for alleged breaches of rule 666(1) of the National Gas Rules.

Wholesale energy prices and demand fall in July to September period

News releases
Electricity
Gas
The Australian Energy Regulator’s (AER) latest Wholesale Markets Quarterly Report reveals the mild weather over winter led to lower demand for energy and a fall in wholesale electricity and gas prices during the July to September quarter of 2023.

CS Energy fined for allegedly operating a generating system without regulatory approval

News releases
Electricity
CS Energy Limited has paid a $67,800 infringement notice issued by the AER for allegedly operating a generating system without the required regulatory approval.