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News releases
Retail data shows continued support needed for energy consumers
The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.
News releases
AER welcomes commitment to progress reforms for consumers experiencing vulnerability
The AER has welcomed the Energy and Climate Change Ministerial Council’s decision to progress work on a proposed package of game changer reforms that will deliver significant improvements in outcomes for energy consumers experiencing vulnerability.
News releases
AER alleges breach of Retail Law by CAM Engineering
On 19 October 2023, the AER instituted proceedings in the Federal Court against CAM Engineering for an alleged breach of section 112(2) of the Retail Law.
Communications
AER commences consultation on 2024–25 default market offer determination
The Australian Energy Regulator (AER) has today released an issues paper on the 2024–25 default market offer (DMO 6) price determination.
News releases
Better outcomes for Australia’s energy markets in 2023, but challenges remain
The AER’s annual summary of ‘the year that has been’ across electricity and gas supply chains, including wholesale markets, transportation and retail.
News releases
Energy bills simplified for consumers
Energy bills will be easier for consumers to understand as energy retailers comply with the new billing obligations in the AER's Better Bills Guideline.