Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.
Quick links for consumers
The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.
The AER has welcomed the Energy and Climate Change Ministerial Council’s decision to progress work on a proposed package of game changer reforms that will deliver significant improvements in outcomes for energy consumers experiencing vulnerability.
On 19 October 2023, the AER instituted proceedings in the Federal Court against CAM Engineering for an alleged breach of section 112(2) of the Retail Law.
The Australian Energy Regulator (AER) has today released an issues paper on the 2024–25 default market offer (DMO 6) price determination.
The AER’s annual summary of ‘the year that has been’ across electricity and gas supply chains, including wholesale markets, transportation and retail.
Energy bills will be easier for consumers to understand as energy retailers comply with the new billing obligations in the AER's Better Bills Guideline.