AER appoints National Electricity Market dispute resolution adviser

Ms Shirli Kirschner has been re-appointed by the AER as the National Electricity Market (NEM) Dispute Resolution Adviser.

Ms Kirschner, of Resolve Advisors, has performed the role of Dispute Resolution Adviser for the electricity market since 2001. The AER has re-appointed Ms Kirschner for a period of three years.

The Dispute Resolution Adviser’s role is to ensure that the NEM dispute resolution processes operate effectively. The process is designed to encourage market participants to resolve disputes without formal legal representation or the use of legal procedures. The framework has been developed to be simple, quick and inexpensive, and to preserve relationships between industry participants while observing the rules of natural justice.

Issued date: 
5 August 2008
AER reference: 
AC 131/08