AER launches its first Culture Plan

The Australian Energy Regulator today launched its inaugural Culture Plan.

The AER Culture Plan focuses on growing an organisational culture that supports the strategic direction set out in the AER Strategic Plan 2020-2025. As the AER’s organisational functions and responsibilities continue to grow, the AER’s Culture Plan outlines actions that will be implemented to build upon our culture, abilities and talents, so that we can continue to support outcomes for consumers.  

The actions have been developed from ideas generated across the organisation, and insights learned through the APS census and AER stakeholder survey.

The Culture Plan commits the AER to being:

Accountable: We – individuals, teams and the organisation – plan, prioritise and deliver what we agree to deliver. We are accountable, disciplined and transparent in our work.

Innovative: We try new things to improve, achieve outcomes and learn. We recognise that innovation can be big ideas or small incremental improvements.

One team: We work together to produce results. We do this by recognising the best in everyone and using our individual strengths to work as one. 

Stakeholder centric: We understand our stakeholders’ needs and use this to inform our decisions. We work in ways that meet our stakeholders’ needs, not just our own.

People first: We aim to be a great place to work. We recognise the value of our people and support them. We invest in building talent, engaging with our people and helping them to achieve their goals.

Greater good: We put consumers at the heart of everything we do to make them better off, now and in the future.

Read more about the AER Culture Plan.

Issued date: 
30 March 2022
AER reference: 
AC 57/22