This webpage provides materials to help stakeholders understand tariff reform. We also have separate information focused on tariff trials.
These explanatory notes are supplements to our TSS determinations. They explain our approach to and expectations of various aspects of TSS proposals submitted by distributors. We have also included a TSS compliance document template which outlines how we expect that document to be structured. We note that the AER has only agreed on a common document structure with distributors and is not responsible for the written content of a TSS proposal.
We held a workshop to explore the integration of electric vehicles, including charging stations, in Victoria during the 2021–26 regulatory period. Summaries of this engagement are provided below.
Distribution network tariffs are charged to the retailer. The final price charged to electricity end users is determined by how the retailer responds to the price signals in the network tariff and how it repackages the network tariff in its retail offer. Retailers may package network tariffs into their retail offer in a way that mimics the network tariff price signals. Or they may innovate by offering customers combinations of retail tariffs and storage or other demand management options.
To help us understand how retailers are responding to more cost reflective network tariffs in South Australia and Queensland, AER staff undertook a series of interviews with large retailers, new entrants, and other service providers. The following document provides a summary of our key findings from these interviews and lessons such as the types of tariffs that customers are likely to understand.
AER staff also commissioned a report from Baringa on the emerging ‘prices for devices’ retail products where a retailer (or third party) manages customers' smart devices to respond to price signals and charges a simple, discounted retail structure. We also provide our thoughts on the potential of these services below.
AER and ECA Consumer Advocate Tariff Training
In early 2022, we held a series of training sessions with Energy Consumers Australia (ECA) and experienced consumer advocates, aimed at giving newer consumer advocates a better understanding of network tariffs.
Session 1 resources
Session 2 resources
Session 3 resources