Results
661 result(s), displaying 25 to 36
Review of consumer protections for future energy services
The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.
Type
Reviews
Status
Current
BRENDEN LEIGH PAULGER retail exemption
The Registrant’s exemption from the requirement to hold a retailer authorisation under the National Energy Retail Law has now come into effect.
Type
Retail exemptions
Status
Current
Energy Made Easy redevelopment project
Energy Made Easy is the Australian government’s primary tool to provide reliable and trusted information on a range of comparable energy offers to customers.
Type
Reviews
Status
Current
Retailer reliability obligation - Interim forecasting best practice guideline
Type
Guidelines
Status
Historical
Retailer Reliability Obligation - Interim market liquidity obligation Guidelines
Retailer Reliability Obligation - interim market liquidity obligation Guidelines
Type
Guidelines
Status
Current
Retailer Reliability Obligation - Interim Contracts and Firmness Guidelines
Retailer reliability obligation - interim contracts and firmness guidelines
Type
Guidelines
Status
Current
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Compliance procedures and guidelines
Version 6 of the compliance procedures and guidelines that apply to energy businesses in jurisdictions that have adopted the National Energy Retail Law.
Type
Guidelines
Status
Current
Performance reporting procedures and guidelines (retail law) 2019
The Guidelines set out the manner and form in which regulated entities must submit information and data to the AER relating to their performance.
Type
Guidelines
Status
Current