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17 result(s), displaying 13 to 17

Consumer engagement guideline for network service providers

Guidelines
Current
Effective date
Date initiated
Consumer matters
Distribution
Transmission

Price comparator website

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Minimum Disconnection Amount - July 2012

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Guidance on AER approval of customer hardship policies (revoked)

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Customer Engagement Toolkit

The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Guidelines
Current
Consumer matters
Retail
ACT
NSW
QLD
SA
TAS