Results
440 result(s), displaying 25 to 36
Review of consumer protections for future energy services
The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.
Type
Reviews
Status
Current
Insurance coverage pass through event – Guidance note
The AER has released its final guidance note on the insurance coverage pass through event.
Type
Guidelines
Status
Current
Gas revenue models (transmission and distribution) - April 2021 amendment
Type
Models
Status
Current
Compulsory notice guidelines
The AER is required to publish the Compulsory Notice Guideline under the Statutes Amendment (National Energy Laws) (Penalties and Enforcement) Act 2020.
Type
Guidelines
Status
Current
Energy Made Easy redevelopment project
Energy Made Easy is the Australian government’s primary tool to provide reliable and trusted information on a range of comparable energy offers to customers.
Type
Reviews
Status
Current
Objectives and priorities for reporting on regulated electricity and gas network performance 2020
Type
Reviews
Status
Current
Review of Standard OTSAs and Standardisation Costs and Charges
The AER has conducted a review of facility operator compliance with the rules relating to standard Operational Transportation Service Agreements (OTSAs).
Type
Reviews
Status
Current
Rate of Return annual updates 2019–22
The rate of return annual updates provide stakeholders with rate of return data, particularly time series market data showing changes since the 2018 Instrument.
Type
Guidelines
Status
Current
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current