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12 result(s), displaying 1 to 12
Rate of Return annual updates 2019–22
The rate of return annual updates provide stakeholders with rate of return data, particularly time series market data showing changes since the 2018 Instrument.
Type
Guidelines
Status
Current
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Compliance procedures and guidelines
Version 6 of the compliance procedures and guidelines that apply to energy businesses in jurisdictions that have adopted the National Energy Retail Law.
Type
Guidelines
Status
Current
Performance reporting procedures and guidelines (retail law) 2019
The Guidelines set out the manner and form in which regulated entities must submit information and data to the AER relating to their performance.
Type
Guidelines
Status
Current
Access dispute guideline - Superseded
The Access dispute guide was previously used to provide guidance about the access dispute resolution process under the NGL and NGR.
Type
Guidelines
Status
Historical
Annual Compliance Order 2008
The Annual Compliance Order (ACO) from 2008 is the mechanism with which the AER previously monitored compliance with Chapter 4 of the National Gas Law (NGL).
Type
Guidelines
Status
Current