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6 result(s), displaying 1 to 6
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Retail market performance reporting procedures and guidelines - July 2011
Type
Guidelines
Status
Historical
Compliance procedures and guidelines and Statement of approach - July 2011
Type
Guidelines
Status
Historical