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Review of payment difficulty protections in the National Energy Customer Framework
We have now completed our Review of payment difficulty protections in the National Energy Customer Framework.
Type
Reviews
Status
Current
Electricity transmission post-tax revenue model - March 2025 amendment
The AER has released proposed amendments to its electricity transmission post-tax revenue model.
Type
Models
Status
Current
Cost thresholds review associated with the regulatory investment test 2015
Type
Reviews
Status
Current
Service target performance incentive scheme version 5 - September 2015 amendment
The STPIS is to provide incentives to TNSPs to improve or maintain a high level of service for the benefit of participants in the NEM.
Type
Reviews
Status
Current
Customer Engagement Toolkit
The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Type
Guidelines
Status
Current