Use the drop-down filter to search by keyword, sector, segment, type of report and date completed.
Results
2 result(s), displaying 1 to 2
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Minimum disconnection amount – March 2017
On 30 MArch 2017, the AER decided to keep the minimum disconnection amount of $300 (GST inclusive) for the purposes of rule 116 of the Retail Rules.
Type
Guidelines
Status
Current