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12 result(s), displaying 1 to 12
Consultation on the New Reg process
AusNet Services has conducted trial of the New Reg Process in the development of its regulatory proposal for the 2021–25 period.
Type
Reviews
Status
Historical
Energy Made Easy redevelopment project
Energy Made Easy is the Australian government’s primary tool to provide reliable and trusted information on a range of comparable energy offers to customers.
Type
Reviews
Status
Current
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Compliance procedures and guidelines
Version 6 of the compliance procedures and guidelines that apply to energy businesses in jurisdictions that have adopted the National Energy Retail Law.
Type
Guidelines
Status
Current
Australian Gas Networks - Future capital expenditure determination - Mount Barker gas network extension
On 18 December 2018, we released our final decision on AGN’s application for advanced determination for the Mount Barker gas network extension.
Type
Reviews
Status
Historical
Annual compliance reporting guideline 2010 - Superseded
The Annual compliance reporting guideline from 2010 was previously used to provide guidance to service providers about their compliance reporting requirements.
Type
Guidelines
Status
Historical
Access dispute guideline - Superseded
The Access dispute guide was previously used to provide guidance about the access dispute resolution process under the NGL and NGR.
Type
Guidelines
Status
Historical
Annual Compliance Order 2008
The Annual Compliance Order (ACO) from 2008 is the mechanism with which the AER previously monitored compliance with Chapter 4 of the National Gas Law (NGL).
Type
Guidelines
Status
Current