Guidelines, schemes, models and reviews

We have updated the Better Resets Handbook to accommodate the addition of the emissions reduction objective to the existing National Energy Objectives.

The AER has reviewed and refined its incentive schemes and guidelines that apply to regulated electricity and gas networks.

Our strategy seeks to tackle the enduring issues that prevent consumers experiencing vulnerability from getting what they need from Australia’s energy system.

On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2

The AER governs who can on-sell energy without becoming an authorised retailer, and the conditions exempt sellers have to comply with, via its Retail Exempt Selling Guideline.

This is the fifth topic in a series of working papers that we will produce as part of our pathway to the 2022 Rate of Return instrument. The outcomes from these working papers will feed in to the active phase of our 2022 Rate of Return instrument review.

The Annual compliance reporting guideline from 2010 was previously used to provide guidance to service providers about their compliance reporting requirements.

The Access dispute guide was previously used to provide guidance about the access dispute resolution process under the NGL and NGR.

The Annual Compliance Order (ACO) from 2008 is the mechanism with which the AER previously monitored compliance with Chapter 4 of the National Gas Law (NGL).