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8 result(s), displaying 1 to 8
Better bills guideline - Version 2
Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.
Type
Guidelines
Status
Current
Review of consumer protections for future energy services
The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.
Type
Reviews
Status
Current
Annual compliance reporting guideline 2010 - Superseded
The Annual compliance reporting guideline from 2010 was previously used to provide guidance to service providers about their compliance reporting requirements.
Type
Guidelines
Status
Historical
Access dispute guideline - Superseded
The Access dispute guide was previously used to provide guidance about the access dispute resolution process under the NGL and NGR.
Type
Guidelines
Status
Historical
Annual Compliance Order 2008
The Annual Compliance Order (ACO) from 2008 is the mechanism with which the AER previously monitored compliance with Chapter 4 of the National Gas Law (NGL).
Type
Guidelines
Status
Current