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9 result(s), displaying 1 to 9
Minimum disconnection amount – 2025 review
The AER is consulting on a new minimum disconnection amount for the National Energy Customer Framework, with submissions closing on Wednesday, 18 June 2025.
Type
Reviews
Status
Open
Energy Made Easy redevelopment project
Energy Made Easy is the Australian government’s primary tool to provide reliable and trusted information on a range of comparable energy offers to customers.
Type
Reviews
Status
Current
Retail electricity prices review - Determination of default market offer prices
Type
Reviews
Status
Historical
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current
Compliance procedures and guidelines
Version 6 of the compliance procedures and guidelines that apply to energy businesses in jurisdictions that have adopted the National Energy Retail Law.
Type
Guidelines
Status
Current
Interim Contracts and Firmness Guidelines review 2025
The AER is reviewing the Retailer Reliability Obligation interim Contracts and Firmness Guidelines.
Type
Guidelines
Status
Open