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7 result(s), displaying 1 to 7
Minimum disconnection amount – 2025 review
The AER is consulting on a new minimum disconnection amount for the National Energy Customer Framework, with submissions closing on Wednesday, 18 June 2025.
Type
Reviews
Status
Open
Default market offer 2023–24
The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.
Type
Reviews
Status
Current
Retailer reliability obligation - Reliability compliance procedures and guidelines
The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).
Type
Guidelines
Status
Current
Better bills guideline - Version 2
Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.
Type
Guidelines
Status
Current
Review of consumer protections for future energy services
The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.
Type
Reviews
Status
Current
Interim Contracts and Firmness Guidelines review 2025
The AER is reviewing the Retailer Reliability Obligation interim Contracts and Firmness Guidelines.
Type
Guidelines
Status
Open