Queensland energy customers may be able to save hundreds of dollars on their bills each year by using the Australian Energy Regulator’s price comparison website, Energy Made Easy, to find a cheaper electricity offer.
“Energy Made Easy is now available in Queensland and is a useful tool to help consumers shop around and compare the details of energy offers to see if they could save money on their bills,” AER Chair Paula Conboy said in an address to consumer representatives in Brisbane today.
“Our website is designed to help customers understand and make informed choices about energy offers. It also provides helpful, clear information on navigating the energy market, including energy efficiency tips, help understanding bills and contracts, and dealing with salespeople.”
"Residential and small business in Queensland can visit Energy Made Easy, enter their postcode and answer a few simple questions to compare gas and electricity offers available to them,” Ms Conboy said.
|Postcode||Most expensive offer||Cheapest offer||Potential annual savings|
*Estimates based on single-rate offer, four-person household, excluding any conditional discounts (eg pay-on-time discounts)
This service is provided free of charge for consumers. Electricity and gas retailers are required by law to provide details of all of their generally available energy offers within two days of the offers being in the market.
"Energy Made Easy provides clear, current and independent information to help customers make more informed decisions about offers that best suit their needs.”
Energy Made Easy is a requirement of the National Energy Retail Law. The National Energy Retail Law also provides small energy customers with strong protections including flexible payment options, specific rules for energy marketing and responsibilities for energy retailers to help customers experiencing financial hardship. Find out more about your rights at www.energymadeeasy.gov.au.
For further information visit www.energymadeeasy.gov.au or contact the AER on 1300 585 165.