Type
Compliance reports
Sector
Electricity
Segment
Consumer matters
Distribution
Retail
Categories
Infringement notice
Release date
Related provisions

Rule 125(2)(d) of the National Energy Retail Rules

Outcome

The AER issued two infringement notices to Ergon Energy.  Infringement notice penalties are $20 000 per notice.

Electricity distribution business, Ergon Energy Corporation Ltd (Ergon Energy), has paid penalties totalling $40 000 following the issue of infringement notices by the AER in relation to two incidents where customers known to require life support equipment unexpectedly lost electricity supply.