Retail pricing information guideline (revoked) - June 2012

Retail pricing information
Date initiated: 
27 April 2012
Date completed: 
15 June 2012
Effective date: 
1 July 2012


The National Energy Retail Law (Retail Law) and National Energy Retail Rules (Retail Rules) include new roles for the AER in mandating how retailers present their pricing information to customers. Under the Retail Law, the AER must develop and implement a Retail Pricing Information Guideline (Guideline) for energy retailers. The aim of the Guideline is to assist customers in readily comparing standing offer prices and market offer prices offered by retailers. The Guideline also provides direction to energy retailers about the provision of data and information to the AER for the purposes of the price comparator website.