Latest news

AER releases draft 2026-28 Annual Information Orders for Consultation

Orders impose annual reporting obligations on regulated electricity distribution networks, transmission networks, and interconnectors. Submissions close 11 May.
Type
Communications
Sector
Electricity

AER initiates review of the Forecasting Best Practice guidelines

Consultation has opened on the draft amendments to the Forecasting Best Practice guidelines. Submissions are due by 5.00pm Friday 24 April 2026.
Type
Communications
Sector
Electricity

EnergyAustralia fined $142,800 for alleged breaches of informed consent and disconnection obligations

The AER alleged that EnergyAustralia transferred an elderly customer from another retailer to itself without obtaining their consent.
Type
News releases
Sector
Electricity

Open Consultations

Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.

2026 review of the Forecasting Best Practice guidelines

On 25 March we commenced a review of the Forecasting Best Practice guidelines.
Type
Reviews
Sector
Electricity
Status
Open

2026 Review of the Retailer of Last Resort guidelines and plan

The AER is reviewing the RoLR guidelines and plan to include recent amendments to the National Energy Retail Law.
Type
Reviews
Status
Open

IFM Real Estate Fiduciary Pty Ltd as trustee for IFM Retail Australia Property Trust - Deeragun Village application for individual retail exemption

On 20 March 2026, the AER accepted an application from IFM Real Estate Fiduciary Pty Ltd ATF IFM Retail Australia Property Trust for an individual exemption.
Type
Retail exemptions
Sector
Electricity
Status
Open

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

The Default Market Offer

Compare your energy plan against the Default Market Offer (DMO), the maximum price that retailers can charge for electricity on standing offer contracts.

State of the energy market 2025

State of the energy market 2025 reviews the past year in Australia’s electricity and gas markets, highlighting key trends, prices and changes.

Determinations and access arrangements

View current proposals and final AER decisions on the maximum amount of revenue that network businesses can earn from consumers over a 5-year period.

Pricing proposals and tariff variations

We review annual pricing proposals submitted by electricity distribution businesses and annual tariff variations submitted by gas networks.

Subscribe to our latest news and communications.

Click to subscribe