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We are committed to being a transparent and accountable regulator. Our Statement of intent outlines our forward looking work program. We measure our performance through our stakeholder surveys and Annual reports and outline the standard of service excellence stakeholders can expect through our service charter.

Results

AER Stakeholder Survey 2024

Our annual stakeholder survey provides a benchmark to measure how we are tracking against our key objectives in our Strategic Plan.
Type
Corporate reports

ACCC and AER Annual Report 2023–24

The ACCC and AER Annual Report 2023–24 describes the performance of the agency, including operational and financial management for the year ending 30 June 2024.
Type
Corporate reports
Sector
Electricity
Gas

ACCC and AER Corporate Plan 2024-25

The Corporate Plan outlines our strategic objectives and describes our operating environment and our performance measures.
Type
Corporate reports
Sector
Electricity
Gas

Statement of Expectations and Statement of Intent 2024–25

In September 2022, Energy Ministers agreed on a Statement of Expectations for the Australian Energy Regulator.
Type
Corporate reports
Sector
Electricity
Gas

AER Organisation structure

A chart outlining the organisation structure of the AER.
Type
Corporate reports
Sector
Electricity
Gas

AER Board Charter

This Charter applies to all members of the AER Board and covers Board roles, responsibilities, Board meeting conduct and more.
Type
Corporate reports
Sector
Electricity
Gas