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We are committed to being a transparent and accountable regulator. Our Statement of intent outlines our forward looking work program. We measure our performance through our stakeholder surveys and Annual reports and outline the standard of service excellence stakeholders can expect through our service charter.

Results

AER Organisation structure

Corporate reports
Electricity
Gas
A chart outlining the organisation structure of the AER.

AER Stakeholder survey 2023

Corporate reports
Electricity
Gas
Our 2023 stakeholder survey measures executive, government, industry and consumer advocate stakeholders’ perceptions of the AER.

ACCC and AER Annual Report 2022–23

Corporate reports
Electricity
Gas
The ACCC and AER Annual Report 2022–23 describes the performance of the agency, including operational and financial management, for the year ending 30 June 2023.

ACCC and AER Corporate Plan 2023–24

Corporate reports
Electricity
Gas
The Corporate Plan outlines our strategic objectives and describes our operating environment and our performance measures.

Statement of Expectations and Statement of Intent 2023–24

Corporate reports
Electricity
Gas
In September 2022, Energy Ministers agreed on a Statement of Expectations for the Australian Energy Regulator.

AER Consumer energy resources strategy

Corporate reports
Electricity
AER Consumer energy resources strategy