Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.
Latest news
AER initiates review of the Forecasting Best Practice guidelines
Consultation has opened on the draft amendments to the Forecasting Best Practice guidelines. Submissions are due by 5.00pm Friday 24 April 2026.
Type
Communications
EnergyAustralia fined $142,800 for alleged breaches of informed consent and disconnection obligations
The AER alleged that EnergyAustralia transferred an elderly customer from another retailer to itself without obtaining their consent.
Type
News releases
Have your say on Agora Gas Pty Limited's application for gas retailer authorisation
On 24 March 2026, the AER published an application from Agora Gas Pty Limited for a gas retailer authorisation under the Retail Law.
Type
Communications
Open Consultations
2026 review of the Forecasting Best Practice guidelines
On 25 March we commenced a review of the Forecasting Best Practice guidelines.
Type
Reviews
Status
Open
2026 Review of the Retailer of Last Resort guidelines and plan
The AER is reviewing the RoLR guidelines and plan to include recent amendments to the National Energy Retail Law.
Type
Reviews
Status
Open
IFM Real Estate Fiduciary Pty Ltd as trustee for IFM Retail Australia Property Trust - Deeragun Village application for individual retail exemption
On 20 March 2026, the AER accepted an application from IFM Real Estate Fiduciary Pty Ltd ATF IFM Retail Australia Property Trust for an individual exemption.
Type
Retail exemptions
Status
Open
Looking for something specific?
Find it here.
Quick links for consumers
Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.
