Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.
Latest news
AER makes final decision for Ausgrid’s Hunter-Central Coast REZ non-contestable revenue determination
The AER made its final decision on Ausgrid’s HCC REZ project and will publish its revenue determination after EnergyCo informs us financial close has occurred.
Type
Communications
AER is consulting on changes to retail guidelines
We invite feedback on opportunities to improve and simplify 4 of our retail guidelines used by authorised retailers. Have your say by Tuesday, 23 December 2025.
Type
Communications
AER grants a ring-fencing waiver to Essential Energy to offer training services through a training academy
The AER grants a waiver to Essential Energy to establish a training academy in regional NSW.
Type
Communications
Open Consultations
Retail guidelines review
We are reviewing the Benefit Change Notice Guidelines, Better Bills Guideline, Customer Hardship Policy Guideline and Retail Pricing Information Guidelines.
Type
Reviews
Status
Open
Default market offer 2026–27
The DMO caps the prices a retailer can charge a standing offer customer. It also serves as a reference price for market offers in these regions.
Type
Reviews
Status
Open
Review of the Significant price reporting guidelines for wholesale electricity
The AER is inviting stakeholder feedback on our proposed Significant price reporting guidelines for monitoring and reporting on significant price outcomes.
Type
Reviews
Status
Open
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Quick links for consumers
Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.
