Ensuring energy consumers are better off, now and in the future

Compare your energy plan

Find the energy deal that is right for you

Latest news

View all

AER seeks special leave to the High Court to appeal AGL Centrepay overcharging decision

The AER seeks the High Court’s ruling on important questions about the meaning & operation of the overcharging protections in the National Energy Retail Rules.

News releases

AER consults on draft network resilience guidelines

Have your say on our draft network resilience guidelines by 15 October 2026.

Communications

AER takes Sumo Energy to court over alleged breaches of family violence protections

The AER has instituted Federal Court proceedings against Sumo Power Pty Ltd and Sumo Gas Pty Ltd for allegedly breaching the National Energy Retail Rules.

News releases

Open Consultations

Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.

View all

Yurringa Energy Pty Ltd - Application for electricity retailer authorisation

On 21 August 2026, the AER published an application from Yurringa Energy Pty Ltd for an electricity retailer authorisation under the National Energy Retail Law.

Authorisation

Open

Squadron Energy Retail Pty Ltd - Application for electricity retailer authorisation

On 20 August 2026, the AER published an application from Squadron Energy Retail for electricity retailer authorisation under the Retail Law.

Authorisation

Open

Commencement date

20 August 2026

Accepting submissions

ACT

NSW

QLD

TAS

AusNet Services Transmission - Determination 2027-32

On 31 October 2025, AusNet Services submitted its transmission revenue proposal to the AER for the 2027–32 regulatory period.

Determinations

Open

Effective date

1 April 2027

Commencement date

31 July 2024

Accepting submissions

Transmission

VIC

Looking for something specific?
Find it here.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

A photo of a woman looking over her shoulder as she giver her young son a piggy back in the garden.

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

A row of cabins in a caravan holiday park with the sun setting in the background

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

A person’s hand is holding a telephone headset, about to make a phone call.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

A group of people taking part in a focus group discussion.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.