Latest news

CPU provides additional information on its ring-fencing waiver application for EV charging infrastructure

CPU has provided additional information on its ring-fencing waiver for kerbside EV charging infrastructure, including their proposed operating model.
Type
Communications
Sector
Electricity

Consultation opens on our Initial Draft Decision for Marinus Link transmission determination

Have your say by 15 August on the Marinus Link initial draft decision to inform AER’s decision on the 2025-30 Marinus Link transmission determination.
Type
Communications
Sector
Electricity

AER publishes final decision on Kurri Kurri pipeline classification

The AER’s final decision is to classify the Kurri Kurri Lateral Pipeline as a transmission pipeline.
Type
Communications
Sector
Gas

How can we help?

Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.  

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Engage with us

Capital Expenditure Guideline Review 2025

We are undertaking a consultative process for amending the Capital Expenditure Incentive Guideline.
Type
Reviews
Sector
Electricity
Gas
Status
Current

Minimum disconnection amount – 2025 review

The AER is consulting on a new minimum disconnection amount for the National Energy Customer Framework, with submissions closing on Wednesday, 18 June 2025.
Type
Reviews
Sector
Electricity
Gas
Status
Open

Review of payment difficulty protections in the National Energy Customer Framework

We have now completed our Review of payment difficulty protections in the National Energy Customer Framework.
Type
Reviews
Sector
Electricity
Gas
Status
Current

Subscribe to our latest news and communications.

Click to subscribe