Latest news

AER reports on retail performance for January to March 2024

Communications
Electricity
Gas
The AER has reported on retail performance trends and data for the January to March 2024 quarter.

AER accepts court enforceable undertaking from Evoenergy for ring-fencing breaches

News releases
Electricity
We have accepted a court enforceable undertaking from Evoenergy to address concerns that Evoenergy breached its “ring-fencing” obligations.

AER publishes Draft Day Ahead Auction Record Keeping Guideline – Version 2

Communications
Gas
We have published Version 2 of our Draft Record Keeping Guideline for gas auction facility operators and transportation facility users.

How can we help?

Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.  

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Subscribe to our latest news and communications.

Click to subscribe