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Consultation opens on VIOTAS trial waiver application

We invite submissions on VIOTAS’ trial waiver application to allow loads with multiple connection points to participate in the WDRM, by Friday 10 April 2026.
Communications
Issue date
Wholesale

AER makes determination on Ausgrid’s January 2025 storm cost pass through

We have published our determination on Ausgrid’s cost pass through application for the January 2025 storm event.
Communications
Issue date
Distribution

AER consults on Rebidding and Technical Parameters Guideline

The AER is reviewing its Rebidding and Technical Parameters Guideline (Guideline)
Communications
Issue date
Wholesale
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Open Consultations

Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.

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VIOTAS trial waiver application

The AER is currently considering a trial waiver application from VIOTAS.
Energy Innovation Toolkit
Open
Commencement date
Accepting submissions
Wholesale
NSW
QLD
SA
TAS
VIC

2026 review of the Rebidding and Technical Parameters Guideline

The AER is reviewing its Rebidding and Technical Parameters Guideline (Guideline)
Reviews
Current
Date initiated
Accepting submissions
Wholesale
NSW
QLD
SA
TAS
VIC

Review of the Non-disclosure Guideline – Electricity Infrastructure Investment Act 2020 (NSW)

Have your say on our draft guideline on how we assess non-disclosure claims under the NSW Electricity Infrastructure Investment Act.
Reviews
Open
Date initiated
Accepting submissions
Distribution
REZ
Transmission
NSW
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Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.
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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.
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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.
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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

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Retail pricing and the Default Market Offer

Learn more about what is required from retailers on pricing, the default market offer and having better bills that help consumers participate in the market.
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State of the energy market 2025

State of the energy market 2025 reviews the past year in Australia’s electricity and gas markets, highlighting key trends, prices and changes.
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Determinations and access arrangements

View current proposals and final AER decisions on the maximum amount of revenue that network businesses can earn from consumers over a 5-year period.
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Pricing proposals and tariff variations

We review annual pricing proposals submitted by electricity distribution businesses and annual tariff variations submitted by gas networks.

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