Latest news

AER consults on Framework and Approach papers for Transgrid, ElectraNet and Murraylink

The F&A is the first step in the regulatory determination process. We invite energy consumers and other interested parties to make submissions by 12 December.
Type
Communications
Sector
Electricity

AER begins consultation on AusNet Services’ electricity transmission revenue proposal

The AER published the revenue proposal for AusNet services for the regulatory control period 1 April 2027 to 31 March 2032.
Type
Communications
Sector
Electricity

Matt Garbutt appointed AER CEO

The AER has today announced the appointment of Matt Garbutt as Chief Executive Officer of the AER.
Type
News releases
Sector
Electricity
Gas

Open Consultations

Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.

ASENO Pty Ltd - Application for electricity retailer authorisation

The AER published the application on Thursday 13 November 2025.
The AER is now seeking submissions from interested stakeholders by Friday 12 December 2025.
Content type
Authorisation
Sector
Electricity
Status
Open

Retail guidelines review

We are reviewing the Benefit Change Notice Guidelines, Better Bills Guideline, Customer Hardship Policy Guideline and Retail Pricing Information Guidelines.
Type
Reviews
Sector
Electricity
Gas
Status
Open

Default market offer 2026–27

The DMO caps the prices a retailer can charge a standing offer customer. It also serves as a reference price for market offers in these regions.
Type
Reviews
Sector
Electricity
Status
Open

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Retail pricing and the Default Market Offer

Learn more about what is required from retailers on pricing, the default market offer and having better bills that help consumers participate in the market.

State of the energy market 2025

State of the energy market 2025 reviews the past year in Australia’s electricity and gas markets, highlighting key trends, prices and changes.

Determinations and access arrangements

View current proposals and final AER decisions on the maximum amount of revenue that network businesses can earn from consumers over a 5-year period.

Pricing proposals and tariff variations

We review annual pricing proposals submitted by electricity distribution businesses and annual tariff variations submitted by gas networks.

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