Latest news

Innovative trials welcomed as AER introduces policy-led sandboxing approach

We're signalling a new approach to testing and trialling new ideas in the energy market with the introduction of policy-led sandboxing.
Type
Communications
Sector
Electricity

AER releases Customer engagement toolkit to address vulnerability

We have published a toolkit that provides practical assistance to consumer-facing energy businesses wishing to identify and address vulnerability early.
Type
Communications
Sector
Electricity
Gas

AER releases updated guidance on family violence rules for energy retailers

We've set out the key responsibilities under National Energy Retail Rules and our compliance expectations of retailers to customers affected by family violence.
Type
Communications
Sector
Electricity
Gas

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AusNet Services distribution cost pass through - September 2024 storm

AusNet Services has submitted a cost pass through application to recover the costs it has incurred as a result of the September 2024 storm.
Type
Cost pass throughs
Sector
Electricity
Status
Open

Annual benchmarking reports 2024

We examine the relative efficiency of the distribution and transmission electricity network service providers in 2024.
Type
Reviews
Sector
Electricity
Status
Current

Jemena Gas Networks (NSW) - Access arrangement 2025–30

The AER will make a determination on the maximum amount of revenue that Jemena Gas Networks can earn from consumers over the period 1 July 2025 to 30 June 2030.
Type
Access arrangements
Sector
Gas
Status
Open

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